Overview

Interesting work as part of the professional team of the world’s largest privately held IT security company Comfortable offices in Nairobi city Competitive salaries and package Opportunities for career and professional developmentJob description
The role is responsible for support of channel partners and KL members of sales team in convincing customer about KL expertise and products, win over competition, perform POCs with positive feedbacks. The role mostly concentrated on channel support, but can also be involved in customer facing activities.
Responsibilities



Provides product knowledge and technical support to channel partners and channel team members
Provides coaching and professional development to technical teams of partners in order to enhance their product knowledge, technical acumen, and technical sales skills
Adjust existing or develop new training and deliver them to educate channel partner teams on full scope of KL solutions
Works closely with territory channel team to identify gaps in technical education
Provides technical support to customers upon manager’s request
Presents KL brand and products / solutions at conferences and other events

Requirements
Education:

Bachelor’s degree in Engineering or Computer Science
Certification on IT, security are preferred

Work experience:

2+ years of experience in IT industry
2+ years of experience in information security

Knowledge and skills:

Excellent presentation and communication skills (both verbal and written)
Strong working knowledge of the following security technologies (Anti-Virus, Malware Detection, IDS/IPS, Firewalls)
Knowledge of KL products & competitive products
Fluent English
Advanced skills in MS Office programs
Reporting skills in CRM Tools More Information

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